Information We Collect

FlashForceFirst collects information to provide better services to our users. We gather data in several ways, depending on how you interact with our computer vision and AI learning platform.

How We Use Your Information

Your personal data helps us deliver educational services and improve our platform. We process information for legitimate business purposes and educational delivery.

• Providing access to computer vision and AI learning programs
• Tracking your learning progress and providing personalized feedback
• Communicating about course updates, new programs, and important announcements
• Analyzing platform usage to enhance educational content and user experience
• Maintaining security and preventing fraud or unauthorized access
• Complying with legal obligations and regulatory requirements in Thailand

Data Sharing and Disclosure

FlashForceFirst shares personal information only in specific circumstances and with trusted partners who help us deliver educational services.

We may share information with educational technology providers who support our learning management system, payment processors for course transactions, and cloud storage services that host our educational content. All third-party partners are required to maintain the same level of data protection that we provide.

We disclose personal information when required by Thai law, court orders, or regulatory authorities. In case of business transactions such as mergers or acquisitions, your data may be transferred to new ownership with the same privacy protections.

Data Security and Protection

FlashForceFirst implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes multiple layers of protection designed to safeguard educational data.

We use industry-standard encryption for data transmission and storage, secure server infrastructure with regular security updates, and access controls that limit data access to authorized personnel only. Our systems undergo regular security audits and vulnerability assessments.

Employee access to personal data is strictly controlled and limited to those who need it for their job responsibilities. All staff members receive data protection training and are bound by confidentiality agreements.

Data Retention and Deletion

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by Thai law. Different types of data have different retention periods based on their purpose and legal requirements.

Student records and learning progress data are typically retained for seven years after course completion to provide ongoing support and verification of educational achievements. Contact information and communication records are kept for five years after your last interaction with our services.

When data reaches the end of its retention period, we securely delete or anonymize it. You can request early deletion of your data, though some information may need to be retained for legal compliance or legitimate business purposes.

International Data Transfers

Some of our service providers and technology partners are located outside Thailand. When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your information.

We use standard contractual clauses, adequacy decisions, and other legally recognized mechanisms to ensure your data receives adequate protection regardless of where it's processed. All international transfers comply with PDPA requirements and our internal data protection standards.

Cookies and Tracking Technologies

FlashForceFirst uses cookies and similar technologies to enhance your browsing experience and analyze platform usage. These technologies help us remember your preferences, understand how you interact with our content, and improve our educational services.

Essential cookies are necessary for basic platform functionality, while analytics cookies help us understand user behavior and improve our services. You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

Changes to This Policy

This privacy policy may be updated periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of significant changes through email or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of FlashForceFirst services after policy updates indicates your acceptance of the revised terms.